Please visit our expanded Frequently Asked Questions
page - many questions are already answered there:
- DNA.Land's purpose and supported files
- Sign-up and Registration Issues
- Ancestry issues
- Relative-Matching issues
- NBCC Family History of Breast Cancer Study issues
- In-depth information about DNA.Land's features
For further assistance, please join our vibrant online community
Know Your Genome - Facebook page
When posting private support messages on our Facebook page, please mention the email address with which you have registered on DNA.Land to help us better troubleshoot possible issues.
As we are currently short on staff, messages are answered every few days.