Please visit our expanded Frequently Asked Questions
page - many questions are already answered there:
- DNA.Land's purpose and supported files
- Sign-up and Registration Issues
- Ancestry issues
- In-depth information about DNA.Land's features
For further assistance, you can find our public announcments on our vibrant online community
Know Your Genome - Facebook page
If you have a personal question, please email us to firstname.lastname@example.org. Please mention the email address with which you have registered on DNA.Land to help us better troubleshoot possible issues.
As we are currently short on staff, messages are answered every few days.